My listing is not visible. I cannot find my ad.

It all depends on several factors. Sometimes you are not visible if your calendar is fully booked or if you are marked as unavailable on the day being searched. For example, if you are booked today, you will automatically not appear in the list of sitters. It is also important that the filters match. If someone searches for "overnight stays" for large dogs, but you only offer daycare for small dogs, you will not appear in the list. Finally, clearing your cache might help: https://www.browserchecker.nl/cache-bestanden-verwijderen.

I appear in the list but not on the map

If there are many sitters in a particular city, not every sitter will appear on the map to keep the overview clear. As long as you are visible in the list, everything is working, and owners can find you. It’s also important to note that if there are many sitters in a city, there are multiple pages of sitters in the list. In that case, you’ll need to click the arrow at the bottom to view the next pages.