My messages aren't being delivered

We are sorry that something is going wrong with the messages. This is likely a temporary issue with our messaging system. In the meantime, you could try asking in the chat if the message can be sent again. It often works when you resend or try again later.

Also make sure that you are logged into your account and that the sitter matches the filters of your search. This includes the sitter’s availability and their preferences regarding the size of your pet, age, and other characteristics.

Still having trouble? Please submit your question through the contact form, and we will try to assist you as soon as possible.